The Smart Vending Tripod – App, Fridge, & Dashboard

Much like a tripod, a smart vending solution needs 3 legs to help you focus on what matters most
tripod with a laptop, phone, and smart fridge icon by each of its legs

A tripod keeps a camera focused on what matters most. What makes it effective?

It has 3 legs.

Much like a tripod, a smart vending solution needs 3 legs to help you focus on what matters most: selling your fresh food 24/7. Below, I discuss the 3 legs of the “Smart Vending Tripod” – App, Fridge, and Dashboard – and how they work together to empower foodservice operations like yours around the world.

App

4 iphone screenshots of a user profile, a map with pins, an inventory list of fresh food, and a nutritional page for a strawberry spinach salad.

A consumer app not only allows your customers to find your smart vending locations, but it instills confidence as they purchase restaurant-quality food from a vending machine. This builds on the confidence they gain from being able to open a smart fridge and explore the products as they please, a crucial feature we considered in inventing the FoodSpot smart fridge.

The app also offers more touchpoints with your customers. When they want their favorite salad from your menu, they check the app to see if it’s stocked in your smart vending location near them. You can also nudge them when their favorites are available. When you want to push items at risk of expiring, you can message them a promotion. When you want to reward them on their birthday, you can gift it to them through the app. As consumers create accounts on your app, demographics like age and gender offer you the insight you need to further tailor your marketing.

And what about customer feedback? With an app, there is virtually no time between when the customer sees that sushi roll on their phone to when they have it in their mouth. Because this experience is driven by one tool – the app – it is natural for you to elicit feedback through the app as they purchase and eat it. No friction from having to visit a different website, no time to get distracted while they wait for delivery, and no discomfort of having to give verbal feedback to you in person.

A branded app experience instills confidence in your customers and engages them throughout the buying process, making it a crucial leg of your smart vending tripod.

Fridge

There are different smart vending solutions for different applications. As you research the hardware leg of your smart vending tripod, consider the following.

US Smart Fridge Manufacturers

side-by-side comparison of the 6 us-manufactured smart fridges

Dashboard

dashboard screenshot with a graph of total sales
The dashboard of a FoodSpot partner university

The dashboard leg is the lifeblood of your smart vending operation.

Is the fridge locked? What’s the temperature inside? How many Caesar salads were stocked last Tuesday and by whom? When do they expire? Which item sold the most in January?

The answers to each of these questions can be found in the dashboard. Here are just a few of the data points a dashboard should provide:

  • Total Sales
  • Transaction Details
  • Individual Item Expirations
  • Average Basket Size
  • Best Selling Items
  • Top Expired Items
  • Diagnostics (temperature and status of the unit)
  • Live Inventory
  • Employee Stock-up Log
a smart fridge stockup log table with columns for staff member, smart fridge, time, items added, and items removed
Stock-up log from a FoodSpot partner university

Stabilized

When you are stabilized by a smart vending tripod, you can focus on what matters most. Below, I list some of the goals that our operators at FoodSpot focus on:

Whatever your focus is, the FoodSpot tripod empowers you to achieve it, and our team of foodservice veterans helps you launch. Contact us today at hello@launchfoodspot.com to get started.

Share the Post:

Related Posts

Smart Fridge Microstore

$7500 value (DC8)

$9999 value (BA1)

Starting Sticker Inventory

$600 value

University or Hospital? Schedule a call here.

Branded Consumer App

$300 value

Free with 5-Fridge Launch Package

Merchandising Kit

$750 value

  • Shelf Rollers
  • “Swipe, Grab, & Go” decal
  • Bluetooth sticker scanner
  • 20 product detail shelf clips
  • Metal shelf row dividers
  • 6 clear plastic shelf end caps
  • Cantaloupe ePort credit card reader
  • Bluetooth sticker scanner

Operator Training Program

$750 value

Free with 3-Fridge & 5-Fridge Launch Packages

Our smart vending experience can help your sales soar.

First Month's Services

$199 value